The Workplace Relations Commission have issued an update in relation to services. Following engagement with stakeholders in designing a delivery model matrix which will combine a mixture of dealing with complaints by way of written procedure, remote “virtual” hearings and, in line with health guidelines and the Roadmap to Opening Society and Business, providing a limited number of face to face hearings in WRC premises with effect from 20 July, 2020. Any face to face hearings scheduled (subject to social distancing and associated health measures), will in the first instance, be afforded to those cases that require a reconvening of a previously adjourned hearing.
It was also outlined by the WRC that they intend writing to parties from 15 June 2020 in relation to complaints received that are best suited for disposing of by way of written procedures or are suitable for virtual hearings seeking the consent of the parties to have the complaints handled in this manner.