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Do you have a query relating to Grievance Procedures? Our team have combined a series of Frequently Asked Questions (FAQ’s) relating to Grievance Procedures based on the queries we receive most often and our first-hand experience.

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What is a Grievance?
A Grievance is a formal expression of dissatisfaction with a term or condition of employment, the work environment or workplace relationships. 
What is the purpose of a grievance procedure?
The purpose of a grievance procedure is to provide a platform whereby an Employee can raise any concerns they may have with regard to their terms and conditions of employment. Grievances which are not raised and addressed may escalate and become serious distractions in the workplace.
Is a Grievance Procedure a legislative requirement?
The Code of Practice on Grievance and Disciplinary procedures sets out principles which should be adhered to in any grievance management procedure. Although this is not a legislative requirement, a failure to adhere to the principles set out within the Code of Practice may be taken into account by Third Party Forums, when considering relevant cases.

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