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Types of Surveys

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Why do Organisations use Staff Opinion Surveys?

Employee opinion surveys are conducted for many reasons such as:

Positive Working Environment: Conducting Employee surveys in the Organisation can help to create a positive working environment. When an Organisation seeks feedback from Employees they feel their opinions count and are valued. Knowing that top management is listening, and acting on their concerns, makes Employees feel they have more of a stake in the Organisation. Establishing open feedback also creates a positive culture of trust, fairness and accountability.

Benchmarking Purposes: Employee surveys provide a useful benchmark and can prove useful in order to gather Employee feedback on the Organisation, work environment and on new products and services.  Employee feedback can also give valuable insight as to what other key stakeholders may think. For instance, Employees can give valuable insight into what customers may feel about new products.